Privacy Policy
1. Introduction
N8 Aquatics respects your privacy and is committed to protecting the personal information of customers and website users. This Privacy Policy outlines how N8 Aquatics collects, uses, stores and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Personal Information We Collect
N8 Aquatics may collect personal information including name, email address, phone number, billing or delivery address, transaction information and communications with customers. We may also collect technical information such as IP address, browser type, device information and website usage data.
3. How Information Is Collected
Information may be collected through website purchases, direct communication, customer enquiries, newsletter sign ups, website analytics, cookies and third party services such as Shopify or payment processors.
4. Use of Personal Information
Personal information is collected for purposes including processing orders, providing customer support, improving our website and services, preventing fraud and sending marketing communications where permitted.
5. Disclosure of Information
N8 Aquatics may disclose personal information to trusted service providers such as payment processors, e commerce platforms, analytics providers or shipping partners where required to operate the business. We do not sell customer personal information.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. Users may disable cookies through their browser settings if preferred.
7. Data Security
N8 Aquatics takes reasonable steps to protect personal information from misuse, interference, loss or unauthorised access. Security measures may include secure website encryption and restricted access to customer information.
8. Access and Correction
Customers may request access to or correction of their personal information held by N8 Aquatics by contacting us directly.
9. Data Retention
Personal information will only be retained for as long as necessary to fulfil business purposes or comply with legal obligations.
10. Third Party Websites
Our website may contain links to third party websites. N8 Aquatics is not responsible for the privacy practices of external sites.
11. Policy Updates
This Privacy Policy may be updated periodically. The most current version will always be available through our website.
12. Contact
For questions regarding this Privacy Policy or personal information requests, customers may contact N8 Aquatics through our official communication channels.